Running the 'setnetwork' or 'setupplatform' Command on Sun SPARC Enterprise Mx000 Servers with XCP 1092 Firmware Fails with Error Message

SUNBUG 6952185

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Date of Workaround release: 16-Jul-2010

Description

On Sun SPARC Enterprise M3000/M4000/M5000/M8000/M9000 servers with XCP 1092 firmware, the 'setnetwork' or 'setupplatform' commands may fail with: "An internal error has occurred", and will not configure the XSCFU external network interfaces. ('setnetwork' and 'setupplatform' are XSCF commands).

Note: The XSCF firmware is a single centralized point for the management of hardware configuration, control of hardware monitoring, cooling system (fan units), domain status monitoring, power on and power off of peripheral devices, and error monitoring. Please see the "Sun SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers XSCF User’s Guide" at http://docs.sun.com/app/docs/coll/m4000-sw for more information.

Likelihood of Occurrence

This issue can occur on the following platforms:

SPARC Platform

• Sun SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers with XCP 1092 firmware

This issue occurs only on M3000/M4000/M5000/M8000/M9000 servers with XCP 1092 firmware when configuring the external network interfaces and before configuring the DSCP network. To determine the XCP version on the server, log into the XSCFU and issue the following command:

XSCF> version -c xcp

XCP 1092 output will appear similar to the following:

XSCF#0 (Active )
XCP0 (Reserve): 1092
XCP1 (Current): 1092
XSCF#1 (Standby)
XCP0 (Reserve): 1092
XCP1 (Current): 1092

Possible Symptoms

When running either of the following commands:

XSCF> setnetwork xscf#0-lan#0 -m 255.255.255.0 10.210.17.130

or

XSCF> setupplatform

The following error will be returned:

An internal error has occurred. Please contact your system administrator.
ERROR: setnetwork returned an error

Workaround or Resolution

To work around this issue, configure the Domain to Service Processor Communications Protocol (DSCP) network before running 'setnetwork', as in the following example:

XSCF> setdscp -i 192.168.224.0 -m 255.255.255.0

A final resolution is pending completion.

Modification History

Date of Workaround release: 16-Jul-2010